Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you.

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator, whose contact details can be found in the "Responsible Party" section below.

How do we collect your data?
Your data is collected partly when you provide it to us — for example, data you enter into our onboarding funnel (contact and inquiry form). Other data is collected automatically or with your consent when you visit the website, mainly technical data (e.g. internet browser, operating system, or time of page access).

What do we use your data for?
Part of the data is collected to ensure the website is provided without errors. Other data (the information in the onboarding funnel) is used to process your request for a free initial consultation and to prepare our service.

2. General Information and Mandatory Notices

Responsible Party

The party responsible for data processing on this website is:

Taxomade is a brand of Triple Caramel Marketing LTD (TCM Ltd.)
Archiepiskopou Makariou III, 59
MOUYIAS TOWER, 3rd floor, Flat/Office 301
6017, Larnaca, Cyprus

Represented by: Manolis Chionidis
Email: info@taxomade.com

Withdrawal of Your Consent

Many data processing operations are only possible with your express consent. You can withdraw consent already given at any time. An informal email is sufficient. The lawfulness of data processing carried out before the withdrawal remains unaffected.

Right to Lodge a Complaint

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged breach.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format.

Information, Deletion, and Correction

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the "https://" in the address bar and the lock symbol.

3. Data Collection on This Website

Server Log Files

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address. This data is not merged with other data sources. Collection is based on Art. 6(1)(f) GDPR (legitimate interest in the technically error-free presentation and optimization of the website).

Onboarding Funnel / Contact Data (Form)

When you answer the questions in our onboarding funnel and submit your contact details (name, email, phone number), your information from the inquiry form is stored to process the request and for any follow-up questions. This data is transmitted encrypted via HTTPS to a webhook endpoint. Processing is based on Art. 6(1)(b) GDPR where related to a contract or pre-contractual measures, otherwise on our legitimate interest (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR). The data remains with us until you request its deletion, withdraw your consent, or the purpose no longer applies.

4. Analytics Tools and Third Parties

Cookie Consent (Consent Mode v2)

Our website uses a cookie banner to obtain your consent to the storage of certain cookies or technologies (e.g. Google Analytics, Google Ads, Microsoft Clarity) and to document this in compliance with data protection law. Processing takes place exclusively after your express consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time by deleting your browser's local data or resetting your selection.

Google Tag Manager

We use Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The Tag Manager itself creates no user profiles and stores no cookies; it only manages the tools integrated through it. It does record your IP address, which may be transferred to Google's parent company in the USA. Use is based on Art. 6(1)(f) GDPR.

Google Analytics 4

We use Google Analytics 4 for reach measurement and statistical analysis, provided by Google Ireland Limited. GA4 uses cookies enabling analysis of your use of the website. We have activated IP anonymization. Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. Use is exclusively based on your consent (Art. 6(1)(a) GDPR).

Google Ads Conversion Tracking & Remarketing

This website uses Google Ads (Google Ireland Limited) for conversion tracking and remarketing to measure campaign success and show interest-based advertising. A cookie is set when you click an ad; it expires after 30 days and does not personally identify you. Use is exclusively based on your consent (Art. 6(1)(a) GDPR).

Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website (clicks, scrolling, anonymized session recordings). Data is transmitted to Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Use is based on your express consent via our cookie banner (Art. 6(1)(a) GDPR).

Calendly

For booking free initial consultations we use Calendly (Calendly LLC, 271 17th St NW, Ste 1000, Atlanta, Georgia 30363, USA). When you book an appointment, the data you enter (e.g. name, email, phone) is transmitted to and stored by Calendly. Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures).

FormSubmit

To transmit form data (e.g. from our onboarding funnel) we use FormSubmit, which forwards your entries to us by email. Processing is based on Art. 6(1)(f) GDPR (secure and reliable form delivery) or Art. 6(1)(b) GDPR (handling service inquiries).